Privacy Policy
NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.
Information Collection and Use
Information Collection
USResolve.org is the sole owner of the information collected on USResolve.org. USResolve.org collects information from our users at several different points on our Web site.
Information Use
Profile - We store information that we collect through cookies, log files, clear gifs, and/or related third party advertisers to create segmentations of users. Segmentations are stored information that we keep on users in aggregate, that detail viewing preferences. Collected information is not connected to the users personally identifiable information. We do not share this information with third party advertisers.
Cookies
A cookie is a piece of data stored on the users computer tied to information about the user. [Usage of a cookie is in no way linked to any personally identifiable information while on our site.] We may use [both] session ID cookies [and] persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the users hard drive for an extended period of time. Persistent cookies can be removed by User.
By setting a cookie on our site, users may not have to log in a password more than once per visit, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the Profile section.
Some of our advertiser partners use cookies on our site. However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.
Third Party Advertising
The ads appearing on this Web site are delivered to users by LinkShare, Commission Junction and other 3rd party advertisers. Information about users visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site.
This privacy statement covers the use of cookies by USResolve.org only and does not cover the use of cookies by any 3rd party advertisers.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Clear Gifs (Web Beacons/Web Bugs)
We employ [or our third party advertising companies employ] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. [Clear gifs are not tied to users personally identifiable information.]
Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or advertising company. That means, for example, that if a person visited "www.some-advertiser.com", which uses an advertising company's clear gif, the Web site [or advertising company] would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company [or Web site].
We also use clear gifs as layout spacers to provide a consistent look to the Web site.
Communications from the Site
Newsletter
If a user wishes to subscribe to our newsletter, we ask
for contact information such as name and email address. Out of respect for our
users privacy, we utilize a "double opt-in" system, and we provide a easy way
to opt-out of these communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send
out a strictly service related announcement. For instance, if our service is
temporarily suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can deactivate their
account. However, these communications are not promotional in nature.
Customer Service
We may communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email, in accordance with the users wishes.
***Contact Us***
Posts to Email Contact Form
By posting to the email contact form, you agree that your name and email
address are posted to the public domain, and may be posted to our website.
Disclosure to Proper Authorities
Legal Disclaimer
Though we make every effort to preserve user
privacy, we may need to disclose personal information when required by law
wherein we have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process served on
our Web site.
Aggregate Information (non-personally identifiable)
We do not share aggregated demographic information with our partners and
advertisers.
Third Party Advertisers
USResolve.org shares Web site usage information, such as IP addresses, and
entry/exit pages about users with reputable third party advertisers, such as
LinkShare, Commission Junction and other 3rd party advertisers, for the purpose
of personalizing our Internet banner advertisements on this site and other sites.
For example, USResolve.org uses cookies and clear GIFs on this site, which
allow them to recognize a user's cookie when a user visits this site. The
information they collect and share through this technology is not personally
identifiable.
Third-Party Services, typically banner ad providers. We allow access to or
advertise third-party merchant sites ("Merchants") from which you may purchase
certain goods or services. You understand that we do not operate or control the
products or services offered by Merchants. Merchants are responsible for all
aspects of order processing, fulfillment, billing and customer service. We are
not a party to the transactions entered into between you and Merchants. You
agree that use of such Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES
OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF
TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO
CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS
BETWEEN YOU AND THIRD PARTY ADVERTISER.
MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE
LINKED TO OUR SITE
Third-Party Merchant Policies. All rules, policies
(including privacy policies) and operating procedures of Merchants will apply
to you while on such sites. We are not responsible for information provided by
you to Merchants. We and the Merchants are independent contractors and neither
party has authority to make any representations or commitments on behalf of
the other.
Off Site Links Links
This Web site contains links to other sites("Off Site Links"). Please be aware that we,
USResolve.org, are not responsible for the privacy practices, or content, of such other
sites. We encourage our users to be aware when they leave our site and to read
the privacy statements of each and every Web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by USResolve.org.
Service Providers
We may partner with other third parties to provide specific services. For
example, PayPal when the user signs up for particular services, we share names,
or other contact information that is necessary for the third party to provide
these services. These third parties are not allowed to use personally
identifiable information except for the purpose of providing these services.
Business Transitions
In the event USResolve.org goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets, users
personal information will, in most instances, be part of the assets transferred.
Users will be notified via [email] [prominent notice on our Web site for 30
days] prior to a change of ownership or control of their personal information.
If as a result of the business transition, the users personally identifiable
information will be used in a manner different from that stated at the time of
collection they will be given choice consistent with our notification of
changes section.
Choice/Opt-out
Our users are given the opportunity to opt-out of having their information used
for purposes not directly related to our site at the point where we ask for
information. For example, our Newsletter has an opt-out mechanism so users who
subscribe to our newsletter, can remove themselves from our mailing list.
Click here to unsubscribe/Opt-Out
from the Newsletter.
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an informed
choice as to whether or not they should proceed with services that require an
outside party.
Other Services
Surveys [& Contests]
From time-to-time our site may request information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this information.
The requested information typically includes contact information (such as name
and shipping address), and demographic information (such as zip code). Contact
information will be used [shared with the contest [survey] sponsors] to notify
the winners and award prizes. [Anonymous] Survey information will be used for
purposes of monitoring or improving the use and satisfaction of this site.
Users personally identifiable information is not shared with third parties
unless we give prior notice and choice. Though we may use an intermediary to
conduct these surveys or contests, they may not use users personally
identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friends name and email address. USResolve.org will
automatically send the friend a one-time email inviting them to visit the site.
USResolve.org does not store this information. The friend is notified that the
mailing is a one-time mailing and is informed of this policy.
Security
This Web site takes reasonable precaution to protect our users information. When
users submit sensitive information via the Web site, their information is
protected both online and off-line.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this
privacy statement, and other places we deem appropriate so our users are always
aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
If, however, we are going to use users personally identifiable information
in a manner different from that stated at the time of collection we will notify
users via email. Users will have a choice as to whether or not we use their
information in this different manner. However, if users have opted out of all
communication with the site, or deleted/deactivated their account, then they
will not be contacted, nor will their personal information be used in this new
manner. In addition, if we make any material changes in our privacy practices
that do not affect user information already stored in our database, we will post
a prominent notice on our Web site notifying users of the change. In some cases
where we post a notice we will also email users, who have opted to receive
communications from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding this privacy policy,
please contact us at:
Webmaster - USResolve.org
Email Form
Modified 3 July 2004
